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Marketing Blunders That May Be Hurting Your Business
Many businesses fail because they fail with their marketing efforts. They forget too many elements or do too many unnecessary actions that only contribute to the detriment of their advertising campaigns. Big companies are usually the ones who are able to effectively use of marketing as a result of having assigned teams that specifically address this area. What then are your chances as a start-up company in forming the best marketing plan for your business? How about you start bygetting to know the blunders that businesses usually make when it comes to marketing? Avoid these problems and you are set on the right path.
Blunder 1: Being a Company-centered Business
It does pay to get to know your company inside out. But when you only concentrate on this and do not take the time to get to know your target market, then you may easily fail at marketing. Instead of focusing on the needs of your business, why not get to know your target market first. Many mass producers usually make the mistake of developing products without proper market study. They usually rely on traditional advertising such as television advertisements and radio ads to push through their products and services to the people. The problem with this is there is always no guarantee the advertising efforts will be gladly accepted by your audience. In comparison, when you get to know your market first, you will have an inkling about what they want even before your create your products and services. You put yourself in the winning position because you know that the products and services you produce will be bought even without intensive advertising.
Blunder 2: Not Giving Your Customers Added Security
If you have a business online, what can you give your customers as a form of guarantee? All products and services should come with a corresponding guarantee. These may be in the form of replacements, warranties, money back guarantees and the like. Why do you need to offer this? Its good not only for your reputation but it gives your customers the security that your promise regarding your products and services will be fulfilled. Another way to give your customers the added feeling of security is by having customer service that you can set up with the use of services like RingCentral VoIP PBX. An open line of communication gives your customers the ability to return or demand that you have to honor transactions in cases that items are not delivered.
Blunder 3: Not Presenting a Professional Image
When it comes to business, image is everything. This should be evident in your office, your website, the way you handle customer calls and so on. Who would likely recommend you to their peers if they themselves were not at all impressed with the way you handled your customer calls? When they called, it sounded like they were talking to a person who was just walking down the street? Make your business presentable to your customers.
Blunder 4: Not Being Consistent or Better
Remember that your greatest competition is not the businesses that offer the same products or services as you do. This is your own business. Many businesses start to decline because they think that when customers become repeat buyers, they expect that these people would be loyal until the end and thus do not make an effort to make their businesses better. Every single day, another business similar to your niche is put up and people have the tendency to try out new products and services. What then happens if they found these superior to that of your business? Do not give them that thought by giving them the best that the industry has to offer always and you could do this by constantly innovating your business.