Phone Suites Evolve With The Changing Business Landscape

By on August 8, 2013

Business success relies heavily on accessibility. Business owners must be able to get in touch with their key employees at all times, especially when important matters need to be settled.

In an efficient operational set-up staff must have to be able to call a meeting even if some members of the team are out of town. In the same manner, clients must be able to get in touch with their respective account managers anytime they wish.

There are phone companies that go beyond the much-needed telecommunication tools. These firms go out of their way to understand the nature of their client’s business, in order to serve them well.

Phone Suites Evolve With The Changing Business Landscape

Customized Communications Platform

When phone companies are given an overview the operational set-up they can   recommend phone solutions that can boost operations and revenue. With the right system, companies need not worry about added expenses on long distance costs, mobile phone charges. All these features can be part of the chose phone package.

For instance for companies that constantly monitor out-of-town offices, a virtual phone system is highly recommended. The system comes with a local number and each user is given an extension

The features can also be customized according to desired needs.  The phone package can come with unlimited call and fax services. It comes with an efficient call routing service. You do not only receive calls from your office extension, you can have the call routed to your mobile phone or tablet. This means you do not miss out on important calls. Or if he is too busy to take the call, then it goes to voice mail, which can be accessed anytime.

Efficient Connectivity

The operative term for today’s communication platform is connectivity. Even if employees are on a business trip, they can receive calls from their office extension. They can even be part of a conference call using their mobile device.  By simply downloading software tablets and smart phones take the place of their office phone, if they are not in their desk.

The virtual phone network set-up comes with a toll-free number. This feature is most practical if heavy call volumes are expected. With no added long distance charges, this can support marketing efforts like promos and events where callers are asked to call within a given period.

With a toll-free numbers customers will not be kept waiting for a long time, because the calls are routed to the next available extension.  Vanity numbers that spell out the brand name can be used for easy recall, and awareness building.

Today’s business phone can actually evolve along with the changing business landscape. For companies planning to hire more employees, additional local numbers can easily be added to the network. Such changes will not affect the current set -up.  The modifications can easily be done through the online account, no need to calls for outside assistance.

From efficient call and message handling, to round-the-clock fax services, having a superior system in place, also adds prestige to the company image. Clients feel secure about doing business with your company, because you care accessible 24 hours day seven days a week.  It actually helps business owners take charge of their incoming calls. You get the calls that you have to received at the same time callers are connected to the appropriate person and department to handle their inquires. It also routes important calls to phones within your reach. If you are in the office then you can take the call from your local extension, if you are home then a mobile app enables you to get even your business calls.

Business owners are aspiring to succeed and be recognized in the industry. Hardworking entrepreneurs do not leave anything to chance, especially when it comes to their communication tools. The right phone service is essential because it supports their effort to achieve their goals.

About MoniqueJones18

The author juggles being a wife to an engineer and a mother to a witty toddler. In her spare time, she involves herself in getting the word out about office phone systems. Find Monique on Google+.